To file a bug report please use the support forum below. In almost all cases I'll need to reproduce the problem, meaning I'll need that troublesome Raw file. Please upload it to the group file repository or send it to me in some other way.
Our Facebook page for your questions, requests and pictures!
Support group (forum):
http://groups.google.com/group/raw-photo-processor
Поддержка на русском языке:
http://raw-rpp.livejournal.com/
To report a crash:
If RPP doesn’t crash on launch - start it, go to menu Help and click “Create Diagnostic Archive on Desktop” to create .zip file RPPDiagnostics.zip on your Desktop. Then click “Provide RPP Feedback!” and attach the archive to the email message. There may be a lot of scary looking data in those logs, hundreds of kilobytes and even more is not uncommon, but no personal information - pure technical gibberish. I really want to see those logs :)
If RPP crashes on launch and you can’t use it at all - Mac OS X saves the crash log it in your Home directory in subdirectory Library/Logs/CrashReporter/ . Go there, find files with names containing “Raw Photo Processor” and send them to me. Please!